Privacy Policy

Updated October 29, 2026 · By the Solar Installer Guide team

This policy explains what Solar Installer Guide collects when you use the site or submit a form, how we use and share that information, and how to ask about your privacy choices. Your quote request goes to the installers you select, or up to three network installers serving your area when you select none.

The short version

Quote-form information is used to send your request to the installers you name or are matched with.
We do not sell personal information for money; sharing is limited to the purposes described below.
California residents can use the contact page form to request access, deletion, correction or an opt-out.

Information you enter in the quote form

We collect the information you enter in the quote form. This includes your town, ZIP code, street address, home ownership, bill range, payment and battery preferences, installer picks, name, phone number and email address.

The quote form brings together information about your home, the project you are asking about and how an installer can contact you. Your installer selections are part of that information. We use these details to send the request as described in this policy. When you complete the form, the project preferences you enter are included in the information collected, along with your contact details.

Your town and ZIP code help identify the area for the request. Your home ownership, bill range, payment preference and battery preference describe what you enter about the proposed project. Your name, phone number and email address provide contact information. These are quote-form details; the site also collects the separate form and usage information described in the following sections.

Contact-form and installer-form information

We also collect the details you submit through the contact form and installer form. This includes the information you choose to provide in those forms. We use submitted messages and contact details to reply to the inquiry.

The contact form is a way to send questions to the site, including privacy requests. The installer form is another source of information submitted directly to us. Details entered in either form are collected as part of that submission. We use the information to handle the message and respond, rather than treating every form submission as a homeowner quote request.

Basic server and analytics data

The site collects basic server and analytics data, including pages viewed, device information and approximate location derived from an IP address. We use this information to understand site use and improve the site alongside the information submitted through forms.

This usage information comes from using the site, rather than from the project details you type into a quote request. Pages viewed describe which parts of the site were visited, while device information describes the device used. The location information in this category is approximate and comes from the IP address. A street address entered in the quote form is collected separately as form information.

How we use submitted information

We use information to send quote requests, reply to messages, keep records of consent and referrals, and improve the site. Requests go to the selected installers, or up to three network installers serving the area when none were selected.

If you name installers in the quote form, those selections determine where we send the request. If you name none, we use the request to match you with up to three network installers serving your area. The details you submit support that referral. We also retain records of the referral and consent, and use contact-form information to respond to messages sent to us.

Who receives information, and external links

We share information only with the installers you name or are matched with, service providers that host the site and forms, and when the law requires it. We do not sell personal information for money.

Installer sharing is tied to your request: it goes to the installers selected or matched through the quote process. Service providers that host the site and forms also receive information for those services. Information may also be shared when the law requires it. These are the sharing categories covered by this policy, separate from the site-use and retention purposes explained elsewhere on this page.

Links to Solar.com take you to its own site, which has its own privacy policy. Read that policy when using Solar.com to understand how it handles information there. This page explains Solar Installer Guide's collection and sharing practices; it does not describe the information practices of Solar.com after you follow a link to that separate site.

Privacy choices for California residents

California residents have the right to know, delete or correct their personal information and to opt out of sale or sharing. Use the contact page form to ask about these rights or submit a request.

In the contact page form, state which privacy request you are making. You can ask to know about your personal information, have it deleted, correct it, or opt out of sale or sharing. The contact page form is the way to send these requests to Solar Installer Guide. The statement that we do not sell personal information for money does not replace these choices.

How long information is kept

We keep records for as long as needed for referrals, consent records and legal duties, then delete them. The retention period follows those needs rather than a single fixed period for every type of information collected.

Referral information and consent records are retained for the purposes described on this page. Legal duties can also affect how long records are needed. Once information is no longer needed for those purposes and duties, it is deleted. If you have a question about your information or want to make a deletion request, use the contact page form described in the California choices section.

Children and updates to this policy

The site is not for children under 16. Changes to this policy are posted on this page with the updated date. Use the contact page form if you have a question about the policy or your information.

The age statement applies to the site, including its forms. When this policy changes, the revised information and updated date will appear here so you can read the current description of collection, use and sharing. Return to this page to review those changes. Questions about the policy and requests concerning your information can be sent through the contact page form.

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